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Support

Privacy Policy

Varalakshmi Versatile Venture Private Limited

At Varalakshmi Versatile Venture Private Limited (“we,” “us,” or “our”), accessible at vvvinfotech.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software-related services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect various types of information to provide you with the best possible service experience, including:

a. Personal Information

When you interact with us or use our services, we may collect personal information that can identify you, such as:

  • Name
  • Email address
  • Phone number
  • Billing information
  • IP address

b. Non-Personal Information

We also collect non-personal information that cannot directly identify you, such as:

  • Browser type
  • Device type
  • Log files (pages visited, time spent on the site, etc.)
  • Cookies and usage data

c. Information from Third Parties

We may also collect data from third-party partners to enhance our services, including:

  • Social media platforms (if you interact with us through those channels)
  • Business partners or service providers
  • Public databases

2. How We Use Your Information

We use the information we collect for the following purposes:

a. Service Delivery

  • To provide and manage our software-related services.
  • To process transactions and send related information, including purchase confirmations and invoices.

b. Customer Support

  • To respond to your inquiries, requests, and troubleshoot any issues related to our software or services.

c. Improving Our Services

  • To analyze trends, usage patterns, and user behavior to improve our software offerings, website functionality, and overall customer experience.

d. Marketing Communications

  • With your consent, we may send you marketing communications about new software services, updates, or promotional offers. You can opt-out at any time.

e. Legal Obligations

  • To comply with legal obligations and enforce our agreements.

3. How We Share Your Information

We respect your privacy and will not share, sell, or rent your personal information to third parties without your consent, except in the following cases:

a. Service Providers

We may share information with third-party vendors and service providers who perform services on our behalf, such as:

  • Payment processors
  • Cloud storage providers
  • Analytics services
  • Customer support platforms

These service providers only have access to the information necessary to perform their services and are bound by confidentiality agreements.

b. Business Transfers

In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

c. Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Varalakshmi Versatile Venture Private Limited
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users of our services or the public

4. Security of Your Information

We take the security of your information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, disclosure, or destruction.

However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure its absolute security.

5. Your Rights and Choices

a. Access and Update Information

You have the right to access, update, or delete your personal information by contacting us directly. We will make reasonable efforts to comply with your request in accordance with applicable laws.

b. Opt-Out of Marketing Communications

You can opt out of receiving marketing communications by following the unsubscribe instructions in those communications or by contacting us at [Insert Contact Email].

c. Data Portability

Where applicable, you may have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.

d. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can manage your cookie preferences through your browser settings. Please note that if you disable cookies, some parts of our website may not function properly.

6. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Non-personal information may be retained indefinitely for analytical purposes.

7. Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any site you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete such information.

9. International Data Transfers

As a global company, we may transfer your personal information to countries outside of your own, including to countries that may not provide the same level of data protection as your home country. In such cases, we ensure appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Varalakshmi Versatile Venture Private Limited

Website: vvvinfotech.com